If you have questions
or need help choosing your curriculum, please call
252 244 0728.
If you prefer to place your
order online, go to www.used-textbooks-online.com
You may fax
(252 244 0728) or mail this order form
The Back Pack
PO Box 125
Ernul NC, 28527
Please call to verify
availability of textbooks before mailing us your order.
If you would like to place your
call toll free 888 268 5087
Accept: Purchase Orders, Money Orders,
Checks by Phone,
and Major Credit Cards.
of orders paid by check or checks by phone will take
longer because these orders can only be shipped after your check clears
bank. Please allow up to 7 days for processing/shipping.
Personal service and customer satisfaction are our number one priority.
are not completely satisfied with your order, call us at 252 244 0728.
Most items will be shipped within two business days
we inform you otherwise at time of purchase.
Special orders will ship within
two weeksand are not refundable.
The Back Pack shipping charge is 15% of your total with
a minimum of $5.00.
All books (except special order items) can be exchanged. The Back Pack will
charges on exchanges if due to our error.
Computer software may be returned or exchange if un-opened or defective.
Audio cassettes, and videos may be returned or exchanged only if the
product is defective.
Prior authorization must be obtained for exchanges and returns
and items must
be received in our office within 45 days after purchase and must be in the same
condition as when received.
Non refundable items include special ordered items, orders given
discounts beyond our normal discounts, clearance, close-out and
A 15% restocking fee will be charged on
returned items that are not part of a
customized curriculum package.
Customized Curriculum Packages
You may exchange any item in a complete
curriculum package within the first 30 days. In fact, because we want your
package to be perfect for your child, we encourage exchanges. All you pay is
shipping. Exchanges rarely happen, but we do make the offer just in case.
you should need to return all or part of a Customized Curriculum Package
you have received it, a 25%
restocking fee will be applied to the returned items.
This fee only applies if you return all or part of
your package. Otherwise we guarantee your package 100% by way of exchanges.